2.
I’ve been told that once your carpets are cleaned, they soil faster. Is this true?
A. Some years ago when carpet cleaning processes were more dependent on chemicals and less dependent on
powerful equipment, indeed, carpets would resoil quickly due to the residue left behind. To some degree, that can
also be true today if the cleaning process does not involve a clear water rinse final step. Johnny on the
Spot incorporates this all important final step to ensure that carpets are rinsed free of foreign residue
and carpets stay clean as long as possible.
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3.
How should I spot my own carpets?
A. We have provided a very detailed spotting section for your convenience
or e-mail or call
our office for assistance.
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4.
What carpet cleaning method is the best and why?
A. Within our industry, there are varying opinions in response to this question. Many processes, however, defy
the logic of accepted cleaning procedures common to clothes washing, window washing, dishwashing, etc. All
of these items would include a thorough rinse step. Consequently, we at Johnny on the Spot believe that our
process which includes pretreating the carpet or upholstery with a mild detergent, agitating the cleaning
solution and fiber followed by rinse extraction is the only logical approach to cleaning carpets and
upholstery. Failure to incorporate these steps results in less soil removed and more residue left behind to
cause faster resoiling.
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5. Is it necessary
to have my area rugs sent out
to be cleaned or can they be cleaned in my home?
A. Some decorative area rugs can be successfully
cleaned in your home, particularly those that are bound
pieces of wall to wall carpet. Even fine oriental
carpets can be topically cleaned on site for those that
aren’t heavily soiled. It is advisable to have Johnny
on the Spot clean your fine orientals which are in need
of a corrective process in our Novi plant. Corrective
cleaning is a deeper cleaning process which also
includes fringe cleaning and whitening as well as
controlled drying. Return to
FAQ
6. What is the best thing that I can do to extend
the life of my carpets?
A. The most damage that occurs to carpets is caused
by the accumulation of particulate soil that settles at
the base of the carpet fiber near the backing. Once soil
has descended to this level, ordinary vacuuming will not
remove it. It is critically important that heavy traffic
areas are vacuumed at least every other day in order to
avoid deep soil build up. Lightly traveled areas can be
vacuumed weekly. It’s not popular with the husband and
children, however, removing shoes before walking on the
carpet is very helpful in reducing general soil
conditions. Take the time to wipe the paws of pets when
they come in from inclement weather as well. Return
to FAQ
7. What kind of carpet is the best to buy for
cleaning?
A. Most carpets that are manufactured today are quite
cleanable with our process. I would caution that carpets
containing polyester or olefin do not wear as well or
clean as successfully as those carpets which are in the
nylon family. It is also easier to clean a pile carpet
as opposed to berber which hides and holds soil beneath
the tufts and is harder to access. If you prefer berber
carpet, you should vacuum and clean this style rug more
frequently. Remember that the lighter the carpet color,
the quicker it will show evidence of soil build up.
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8. Is it a good idea
to put runners over the heavy
areas of travel?
A. The rough backing of runners can cause damage to
the tips of the carpet fiber much like sandpaper.
Furthermore, the edges around a runner often cause dark
soil lines to appear on the carpet beneath that is
difficult to remove. Because the covered carpet cannot
breath as well as the uncovered carpet, it is exposed to
dramatically different humidity and temperatures which
can result in a change of carpet color. There is also
the potential for physical risk, especially among the
elderly and children, who may trip on the edge of the
runners. Hiding the beauty of the wall to wall carpet is
another reasonable argument to forgo the use of runners.
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